Shipping policy

Thank you for visiting and shopping at Star lune. Below are the terms and conditions that constitute our Shipping Policy.

Thank you for visiting and shopping at Star lune. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates
We offer Free Standard Shipping worldwide on all orders.
- Standard International Shipping: 7 to 15 business days

3. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number. The tracking information will be active within 24 to 48 hours.

4. Customs, Duties, and Taxes
Star lune is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Damages and Lost Packages
If you received your order damaged or if it is lost in transit, please contact us immediately at luckyeleven666@gmail.com with your order number and photos of the damaged item.

6. Contact Us
If you have any questions about this Shipping Policy, please contact us at luckyeleven666@gmail.com.